Swish CRM is operated by Modern Synergy Limited, trading as Swish (company number 16859014). Customer-specific Orders, proposals, data-processing terms or other signed agreements may add to these public documents.
1. Core documents
Privacy Notice
How Swish accesses, uses, stores, shares and protects personal information, including connected-platform data.
Terms of Service
The commercial and platform terms that govern Swish accounts, subscriptions, users and connected services.
Acceptable Use Policy
Rules protecting recipients, customers, connected providers and the security and reputation of the service.
Cancellation Policy
How cancellation and renewal work alongside an accepted Order or other customer agreement.
2. Email and messaging
Our Email & Messaging Practices explain the permission-first standards used for Swish-managed sending, including Amazon SES, sender authentication, unsubscribe, hard-bounce and complaint handling, suppression and responsible volume management.
Our Cookie Policy explains essential website storage and any optional technologies that may be enabled on swish.click.
3. Trust and providers
Trust Centre
Security, access control, isolation, retention and incident-response principles.
Subprocessors & Integrations
Core service providers and optional customer-directed integrations.
Data Deletion
How to request deletion or disconnect supported external platforms.
Government Requests
How we assess and respond to legally binding public-authority requests.